Integrating CTRM and ERP systems is an art form. There is no right or wrong way to do this, no standard mechanism that can be applied the world over, due to different software, business models and master data architectures. This makes the process of integration inherently difficult in terms of establishing the technical, data and functional design that will deliver a reliable connection between a transactional system and the system of record.
So when tackling the integration of the most critical systems in a commodity trading company, to achieve seamless end-to-end flow, it’s going to be an even greater test of patience, process, data quality and personalities.
So, what are a few good practices that can be applied to make an integration initiative more likely to succeed?
This is a short list of the things that can be done to increase the chance of success, when connecting a CTRM to an ERP. There is no substitute for experience in this process especially when it comes to environment management during testing, change management for process re-design and the jargon-busting required to get the CTRM and ERP teams to talk the same language. Once the integration “Rubicon” has been crossed, there is no going back as the productivity increases are hard to unlearn and the improvements in the ‘Record to Report’ process are now an expected norm to the business.